NOTE : All items must be sent via courier at the customers expense. You must provide a tracking number in order to receive a refund or replacement.
Returns and Exchanges Please Follow these directions for all Returns and Exchanges.
In the unlikely event that you receive your watch and are not satisfied or the watch has a defect, we offer a Return/Exchange Policy where we will accept a Returns For Exchange OR a Refund of the product within 10 days following the receipt of the product (Product Delivery Date). You must contact us within 10 days if you wish to return the watch for an exchange or a refund for any reason.
We will provide a Refund/Exchange at the Following Conditions :
The item has a manufacturer defect.The item does not function according to the specifications on the web site.The Product Has not Satisfied You.The item is returned to us within 10 days of receiving Return Authorization
No returns will be accepted without:
1. A prior e-mail stating the specific problem.2. An Email confirming an Address and Instructions from our Returns Department for Proper Returns Procedures.
Note : All items must be sent via courier to China at the customers expense. You must provide a tracking number in order to receive a refund or replacement.
Terms and Conditions of Returns and Exchanges Returns for an Exchange and a Refund are only available within first 10 days following receipt of product. (Product Delivery Date) You must contact us within those 10 days if you wish to return the watch.
Conditions of Returns The watch is in the original shrink wrappingThe Watch has no Scratch on the Entire Watch or Marks on the Sapphire Crystals or Glass.
Instructions while making a Return/Exchange :
While Mailing us the information on your Returns/Exchanges please Include the Following Details in a Small Note attached with the Package being returned to us.Order # :Transaction ID # :Date of purchase :Name and Address :Daytime phone number :Reason for Return :
A Refund could take up to 10-15 days to be posted onto your Credit Card.
Please be aware: All returns is going to be charged a $30 restocking fee.